How a Kickstarter campaign simplified packing and shipping to 750+ backers

Signup Now!

Quick and easy

"They helped us through the entire shipping process. We got perfect shipping labels and CN22s without having to buy labels or a printer."

Learnings leveraged

“Simple Merchant as team have shipped over 250,000 items. We didn't have to learn through our mistakes and leveraged theirs instead.”

Money saved

“We had never shipped this many packages to so many different countries. We used Simple Merchant's rates and saved.”
“ We save lots of time and focus on more important parts of the business now. No more tedious matching of orders, just quick and smooth picking and packing.”

Kevin Haughn –  CTO, SAM Labs on Kickstarter

About Sam labs

SAM Labs is a London internet of things startup with a very successful Kickstarter campaign. They focus on helping get ideas to product via wireless building blocks, think smart legos. Engineering becomes fun and transparent, SAM helps you get to materialize your imagination.

Sam Lab's problem

SAM Labs' team is full of engineering genius however they had never shipped such a large amount of packages all in one go. With only 4 different SKUs, they knew that it was going to be repetitive and wanted minimize picking mistakes. They had heard from their other crowdfunding friends of some of the pitfalls like customs and duties, shipping address data management and surprisingly high postage costs. Doing a mail merge which they could easily do as engineers wasn't good enough as it only got the address on the shipping label.

Sam Lab's Solution

Using Simple Merchant, Kevin didn't have to worry about the shipping details. He was able to get Royal Mail business rates without having to sign up with Royal Mail and go through their arduous signup.

Picking and packing 750 packages is not easy but with batch processing it saved them tens of hours. Simple Merchant automatically grouped the 4 SKUs so they could focus on completing one SKU at a time, in descending count order and with no mistakes.

We Automate Your CN22 Printing

CN22 Customs Forms are automatically generated after the shipping label. You won't have to fill this out manually anymore.

More Case studies

Shopify Case Study

“Our picking and packing time per order went from 5 minutes to 45 seconds and automated customs forms. What a relief!”
Read the Shopify case study...

Amazon Case Study

“We make less picking mistakes now, which means happier customers and I can focus on my business.”
Read the Amazon case study...