Get Vape is an ecommerce (Shopify) startup based in East London. Founded by Yasin Mahmood and Humza Bhatti, who are passionate about vaping and quality juices.
Get Vape's continuous growing orders were overwhelming their picking and packing workflow. Their process consisted of printing out an A4 invoice, cutting out the address, taping the address, adding an Airmail sticker and filling out a CN22 customs form. They wanted to find a way to save time but not forego accuracy during picking and packing. They were also hiring warehouse staff and wanted to ensure the new workflow would be easy to learn.
Get Vape now only prints on a 4x6 inch thermal label with all order information instead of using A4 integrated labels. The picking and packing process was reduced from 5 minutes to 45 seconds per package. Even more time is saved for Multi SKU orders and orders that require CN22 customs forms. Shipping labels and CN22s are automatically organized and printed for Get Vape.
Fraud has been reduced by Simple Merchant creating "tracking" barcodes. Some consumers email saying they have not received their items when they have. The barcodes and more professional looking shipping label has reduced the fraud as well the item not received (INR) emails. They save hours and hours on their picking, packing, shipping and customer service, which they devote to growing their business.
Never run out of CN22s again. Make as many CN22 templates as you need. CN22 customs forms whenever you need them.